44. I live outside BC. Can I still become a member or access services?
    Unfortunately, we do not offer formal membership programs. Our direct services are limited to people living in British Columbia. However, you can freely access all of our public resources online, and if you reach out to us from other provinces, we can share information for local organizations around you. 

45. Why can’t Rainbow Refugee offer services outside BC?
    We are a small organization located in Vancouver, BC. Due to limited capacity, our in-person and peer support services are focused on BC residents.

46. Can I use your website and tools if I’m outside BC?
    Yes! You are welcome to explore all of our online materials. They include information on healthcare, mental health, refugee hearing preparation, and applying for PR.

47. Are your resources useful in other provinces?
    Yes. While some services are BC-specific, much of our content applies to refugee claimants across Canada. We recommend visiting the following online tools as well:

• My Refugee Claim – Comprehensive information on the refugee process in Canada

• Capital Rainbow Refuge – A hub for LGBTQI+ newcomers and refugees in Ottawa

• CCR’s Claimant Toolkit – A multilingual guide developed by the Canadian Council for Refugees

48. Can I get one-on-one help with my claim if I live in Ontario, Alberta, or Quebec?
    No. We only provide case-by-case support to claimants living in British Columbia.

49. Can I join your online events or workshops from another province?
    No. At this time, our virtual sessions are limited to people living in BC due to staffing capacity and local focus.

50. Can you refer me to a legal clinic in my province?
    No. We do not keep province-specific legal referral lists. We suggest contacting local settlement agencies or LGBTQIA+ affirming lawyers in your area.

51. Can I volunteer remotely from outside BC?
    No. All of our volunteer positions require you to live in BC and attend training in person.

52. Are there organizations like Rainbow Refugee in other provinces?
    Yes! Many provinces have LGBTQIA+ affirming groups that support refugee claimants. Here are some examples:

• Ontario: MCC Toronto, Access Alliance, Spectrum Waterloo

• Quebec: AGIR Montréal, Interligne

• Alberta: Centre for Newcomers LGBTQIA+ Program

• Nova Scotia: Rainbow Refugee Association of Nova Scotia

• National: Canadian Council for Refugees Member Directory

These organizations may help you with housing, legal aid, community support, and more.

53. I live in my home country and fear for my safety. Can Rainbow Refugee help?
    We recognize the danger many LGBTQIA+ individuals face. While we cannot provide emergency assistance or direct relocation, we aim to offer information and long-term advocacy support.

54. What kind of organization is Rainbow Refugee?
    We are a grassroots, community-based group—not a resettlement agency or government organization. Our role is to support LGBTQIA+ refugees through education, advocacy, and limited sponsorship support via Canadian sponsor groups.

55. What is the RRAP program and how does it work?
    The Rainbow Refugee Assistance Partnership (RRAP) helps LGBTQIA+ refugees resettle in Canada through private sponsorships. You must first be recognized as a refugee by the UNHCR or a government before being considered.

56. Can I apply to RRAP while I’m still in my country of origin?
    No. To be eligible, you must have left your home country and be registered as a refugee in another country.

57. If I flee my country and register with the UNHCR, what happens next?
    You may become eligible for future sponsorship, but timelines are long (1.5 to 3 years), and acceptance is not guaranteed.

58. Can Rainbow Refugee help me get a visa or cover travel costs?
    No. We cannot assist with visa applications, airfare, or relocation support.

59. Can I access your programs or join a group online from my home country?
    No. Our services are limited to those already outside their country of origin and recognized as refugees.

60. What should I do if I am in immediate danger?
    We recommend contacting a trusted local human rights organization, LGBTQIA+ group, or UNHCR office for protection or legal guidance.

61. Is RRAP available for urgent or emergency cases?
    No. RRAP is not an emergency response system. It requires detailed documentation and long wait periods.

62. Can my family come with me if I am sponsored?
    Possibly. It depends on your family structure and Canadian immigration rules. Extended family is often not included.

63. What documents are needed to be considered for sponsorship?
    You will need refugee documentation, ID, personal statements, and sometimes legal or medical records.

64. Can I contact Rainbow Refugee to discuss my case?
    We cannot respond to individual case inquiries unless you are actively being considered for sponsorship by a Canadian group.

65. Do I need to pay money to be part of RRAP?
    No. Our support is always free. Be cautious of scams.

66. Do I need a lawyer to apply to RRAP?
    Not necessarily, but it may help to work with a local NGO or advocacy group to prepare your documentation.

67. What can I do while waiting for support or sponsorship?
    Stay safe, document your experiences, and seek help from trusted local or international resources.

68. Can Rainbow Refugee write a letter for my asylum claim in another country?
    No. We do not provide letters or legal endorsements for refugee claims outside Canada.

69. What countries are typically supported through RRAP?
    We have supported LGBTQIA+ individuals from regions such as the Middle East, Africa, Latin America, and Asia, depending on sponsor availability.

70. How do I know if I’m eligible for RRAP?
    Eligibility requires refugee status, credible risk due to SOGIESC, and a willing Canadian sponsor group.

71. Can I choose which Canadian city to live in?
    No. You will be placed where your sponsor group is located.

72. What languages can I use to contact you?
    We accept messages in English, French, Spanish, and Arabic. Responses may be delayed due to capacity.

73. Can Rainbow Refugee help me escape from my country? No. We are not able to evacuate or relocate people from their home countries.

74. What is the RRAP program and how does it work? RRAP (Rainbow Refugee Assistance Partnership) is a sponsorship program that helps LGBTQIA+ refugees resettle in Canada through private sponsorship by a community group.

75. Can I apply to RRAP directly? No. You must first register as a refugee with the UNHCR or have official refugee status in a third country.

76. If I leave my country and go to another, will you help me? Possibly. If you have refugee status and meet other eligibility criteria, you may be considered for sponsorship—but there are no guarantees.

77. Can you help me get a visa to Canada? No. We cannot assist with visa applications, visitor permits, or travel logistics.

78. Can I join your programs while I’m still in my home country? No. Our support is only available to people who are already refugees and are located outside their country of persecution.

79. I am facing violence for being LGBTQIA+. What can I do? If possible, connect with a local LGBTQIA+ rights group, human rights organization, or the UNHCR office in your country or region.

80. How long does it take to be sponsored? It varies, but most successful RRAP sponsorships take between 1.5 to 3 years from start to arrival.

81. Is RRAP for emergency cases? No. It is not an emergency response program. It requires documentation, coordination, and long-term preparation.

82. Can Rainbow Refugee support my family too? We can only sponsor individuals or family units that qualify under immigration rules. This often excludes extended family.

83. Do I have to be out of my home country to be eligible? Yes. Canadian law requires you to be outside your country of persecution and recognized as a refugee by the UNHCR or a state.

84. What kinds of cases are eligible for RRAP? You must be LGBTQIA+, face serious risk in your home country, and be legally recognized as a refugee in another country.

85. How do I get recognized as a refugee? You can register with the UNHCR or seek asylum with the government of the country you’ve fled to.

86. Is Rainbow Refugee a government agency? No. We are a grassroots community organization. We do not work for IRCC, CBSA, or the UN.

87. Do I need to pay for RRAP sponsorship? No. RRAP is free. Beware of scams. No one should ask you for money to apply.

88. Can I talk to someone on your team about my case? We receive many requests and cannot offer one-on-one support unless you’re already being considered for sponsorship.

89. Can I be sponsored through Rainbow Refugee without a group? No. Every RRAP case must have a Canadian sponsor group. We do not offer individual sponsorship.

90. Can I choose where to live in Canada? Usually, no. You’ll live where your sponsor group is based.

91. Can you give me a letter to help my asylum case elsewhere? No. We cannot write letters of support for asylum claims or immigration cases.

92. How do I know if I’m eligible for RRAP? Review the sponsorship criteria on our website. Eligibility includes refugee status, safety risks, and sponsor availability.

93. What countries do RRAP sponsors usually support people from? It depends on sponsor interest, capacity, and legal barriers. We’ve sponsored people from many regions, including the Middle East, Africa, Latin America, and South Asia.

94. What documents will I need? You’ll need proof of refugee status, ID, statements about your story, and sometimes police or medical documents.

95. What language should I use to contact you? We accept inquiries in English, French, Spanish, and Arabic—but response times may vary.

96. Do I need a lawyer to apply to RRAP? No, but having legal or NGO support in your current country may help with your documentation.

97. What should I do while I wait? Focus on staying safe. Connect with local support groups, document your case, and read the resources on our website.

91. Are stateless people eligible for RRAP if they are outside their country of origin?
    Yes. Stateless individuals who have left their country of former habitual residence and are officially recognized as refugees may be eligible for RRAP sponsorship.

92. Why does resettlement through RRAP take so long?
    The process involves multiple steps, including gathering documentation, identifying a sponsor group, application processing, and security screening by the Canadian government. These steps can take 1.5 to 3 years or more.

93. Can I receive financial support from Rainbow Refugee before I am sponsored?
    No. Rainbow Refugee cannot provide financial support to individuals before a sponsorship application begins. Our funding is limited and reserved for cases already accepted for resettlement through RRAP.

94. Why can’t you support more people or offer faster processing?
    We rely on a limited number of sponsor groups and funding allocated by the Canadian government. Demand for support is very high, and we must prioritize based on available resources and readiness.

95. What if I am eligible but haven’t been contacted yet?
    Unfortunately, being eligible does not guarantee sponsorship. Many eligible individuals wait for months or years before a sponsor group is available.

96. What is RRAP and how is it different from other programs?
    RRAP (Rainbow Refugee Assistance Partnership) is a Canadian program that supports LGBTQIA+ refugees through private sponsorship by community groups. It is separate from government-assisted or BVOR programs.

97. Do I need UNHCR status to qualify for RRAP?
    No. You  do not need to  be recognized as a refugee by the UNHCR or a government..

98. Do I have to be in a refugee camp to qualify for RRAP?
    No. You can be living in a city or a rural area, but you must have legal refugee status outside your home country.

99. How do sponsor groups in Canada find people to sponsor?
    Some groups work with Rainbow Refugee to identify individuals. Others may be contacted by individuals directly or through referrals from trusted organizations.

100. Do I need to pay anyone to apply for RRAP?
     No. The RRAP program is free. If someone asks you for money to join or speed up the process, it is likely a scam.

101. Is there a list of countries that are prioritized for sponsorship?
     No. There is no official list, but applications from countries where LGBTQIA+ people face serious persecution are more likely to be prioritized.

102. How do I start the process if I’m eligible?
     You can’t apply directly. A Canadian sponsor group must be willing to support your application. Rainbow Refugee sometimes helps match eligible individuals with groups.

103. What are the main reasons people are denied resettlement through RRAP?
     Ineligibility, lack of documentation, incomplete applications, or if the country of asylum is considered safe.

104. If I already applied but haven’t heard anything, what should I do?
     Due to high demand, only individuals with a sponsor group will be contacted. We are unable to follow up on all inquiries.

105. Can my partner or chosen family be included in the application?
     Yes, depending on Canadian immigration definitions of “family” and whether you apply together.

106. Will I receive support for healthcare or housing once in Canada?
     Yes. Your sponsor group will support you for one year, including housing, healthcare access, and daily needs.

107. Is there a limit to how many people are accepted through RRAP each year?
     Yes. The number of sponsorships is limited by the federal government and available sponsor group capacity.

108. Do I need to speak to someone at Rainbow Refugee to get started?
     No. You only need to speak to Rainbow Refugee if a sponsor group is working with you or you have been referred.

109. How do I prove that I am LGBTQIA+?
     There is no single way to prove this, but personal stories, risks, and identity expression are part of your documentation.

110. Is there a form I can fill out to be considered?
     No. There is no public application form. Canadian sponsor groups initiate applications for eligible individuals.

111. What happens after a sponsorship application is submitted?
     The government reviews your case, conducts interviews, security screenings, and then makes a decision.

112. Will I receive training or orientation before coming to Canada?
     Yes. Many sponsor groups provide pre-arrival orientation and post-arrival support.

113. Can I choose to live in a major city in Canada?
     No. You will go to the location where your sponsor group is based, which could be a city or smaller community.

114. Is RRAP available to people in all countries outside Canada?
     It depends. The key factor is whether you are outside your country of origin and have refugee status. However, some countries considered “safe” may affect your eligibility.

115. If my application is approved, what happens next?
     You will receive travel arrangements, orientation, and assistance with relocation to Canada. Your sponsor group will meet you upon arrival.

116. Do I need to speak English to be sponsored?
     No. Language is not a requirement, but it helps with adjustment and integration after arrival.

117. Can I send documents to Rainbow Refugee for review?
     No. We are not able to review unsolicited documents or personal files unless a sponsor group has initiated contact.

118. Will Rainbow Refugee provide updates on my case?
     Only if you are in contact with a sponsor group actively working with us. We cannot provide general updates to the public.

119. Is Rainbow Refugee part of the Canadian government?
     No. We are an independent community-based organization. All decisions are made by Immigration, Refugees and Citizenship Canada (IRCC).

120. Do I need to register to be considered for resettlement through Rainbow Refugee?
     Yes. All individuals interested in resettlement must register their interest by completing our contact form. If a sponsorship group expresses interest in your case, you may then be invited to complete a more detailed application form.

121. Is the application form available to the public?
     No. The full application form is only shared once a sponsorship group is considering your case. We do not accept unsolicited applications.

What is Rainbow Refugee?
Rainbow Refugee is a community-based organization in Vancouver, BC that supports LGBTQIA+ people fleeing persecution through advocacy, education, and support programs.

Who does Rainbow Refugee support?
We support people who are lesbian, gay, bisexual, transgender, queer, intersex, and other gender-diverse individuals fleeing violence or persecution based on sexual orientation, gender identity, gender expression, or HIV status.

I’m considering making a refugee claim in Canada. Can you help?
Yes, if you are in British Columbia. We offer orientation, legal information, and referrals to LGBTQIA+ affirming legal support. If you are outside BC, we provide online resources but no direct one-on-one support.

What is the difference between a refugee claimant and a resettled refugee?
A refugee claimant applies for asylum from inside Canada. A resettled refugee is sponsored from outside Canada through a program like RRAP.

Do I have to be “out” to get support?
No. We support people at all stages of their coming out journey, and confidentiality is deeply respected.

I don’t have a lawyer yet. Can Rainbow Refugee help?
If you're in BC, we may refer you to legal aid or LGBTQIA+ friendly lawyers. We can’t provide legal representation.

Can you write me a support letter?
We may provide support letters for active members of our community. You must be regularly involved and known to us.

Can you help me find housing?
If you’re in BC, we may refer you to emergency or LGBTQI+-safe housing. We don’t provide housing directly.

Do you offer mental health services?
We offer peer support, referrals, and monthly support circles. We are not a clinical mental health provider.

Can I join Rainbow Refugee even if I’m undocumented?
Yes. We welcome undocumented LGBTQIA+ newcomers in our peer spaces and workshops in BC.

Can I get help even if I don’t speak English?
Yes. Some of our volunteers speak other languages, and we offer simplified English resources.

What kind of workshops do you offer?
We offer sessions on legal rights, healthcare, refugee hearings, and settlement in Canada.

I don’t live in Canada yet. Can I still get help?
If you’re outside Canada, we may support you through RRAP if you’re already a refugee outside your home country. We cannot support people inside their home country.

What if I live in another Canadian province?
We are based in BC. You can use our website and resources, but we can’t offer personalized support outside BC.

Can you sponsor me to come to Canada?
Only if a sponsorship group selects your case through RRAP. We do not accept open applications.

What is RRAP?
The Rainbow Refugee Assistance Partnership is a program that allows LGBTQIA+ refugees to be sponsored by Canadian community groups.

Do you provide food or shelter?
No. We do not provide emergency food or shelter, but we can refer people in BC to appropriate services.

Is there a cost to get support from Rainbow Refugee?
No. All our services and programs are free.

Do you report to immigration or the police?
No. We are an independent, non-governmental organization. We keep your information confidential.

Can I access your services without a work permit or SIN?
Yes. Your immigration status does not affect your eligibility for support in BC.

I’m HIV-positive. Can I still apply for support?
Yes. We support people living with HIV who face persecution due to their status.

Can I get support if I’m a refugee claimant and also part of another marginalized community?
Yes. We understand intersectional experiences and support racialized, disabled, Indigenous, and undocumented LGBTQIA+ people.

I feel unsafe in my community. Can I talk to someone?
If you’re in BC, we offer one-on-one peer support and safety planning.

Can you help me prepare for my refugee hearing?
Yes, if you’re in BC. We offer preparation workshops and peer support to help you understand the process.

Can I become a member or volunteer?
If you’re in BC, yes. We welcome LGBTQIA+ newcomers as peer leaders, volunteers, and community members.

Do you provide free support?
Yes. All of our services are free and non-judgmental. Whether you're certain or still exploring the idea of applying for asylum, we are here to support those fleeing persecution.

I am a Government-Assisted Refugee (GAR). Can Rainbow Refugee support me?
We try our best to provide peer support, referrals, and community connection. Our capacity is limited, but we are inclusive of all LGBTQIA+ identities, including GARs.

Do you support trans and nonbinary people?
Yes. We welcome and support trans, nonbinary, and gender-diverse people in all of our programs and services.

I am HIV-positive. Can you help me access treatment or support?
Yes. If you are in BC, we can connect you to inclusive clinics and provide information about HIV medication access and rights.

I am an international student, visitor, or have a closed work permit. Can you help me?
If you are considering applying for refugee status, yes. We can support people exploring a refugee claim. If not, we encourage you to contact MOSAIC’s I Belong Program, which supports LGBTQIA+ newcomers with other immigration statuses.

Can I explore a refugee claim without being sure yet?
Yes. We provide free, non-judgmental support for anyone exploring whether to apply for asylum. There’s no pressure.

Do you offer information sessions about the refugee process?
Yes. We regularly host sessions in BC about how to navigate the refugee system.

I’m afraid of being outed. Is it safe to come to a session?
Yes. We work hard to create safe, confidential spaces and do not share participant details.

I don’t have any ID. Can I still get support?
Yes. We support people regardless of their current documentation status.

Is it okay if I’m still figuring out my gender or sexuality?
Absolutely. You don’t need to have a fixed label to seek support. We welcome people at all stages of identity.

Do you offer help in Spanish, Arabic, or French?
We do our best. Some volunteers and staff speak these languages, and we use interpreters when possible.

How long can I receive support from Rainbow Refugee?
There’s no strict limit. As long as you’re an active participant, you can continue engaging with our programs.

Can I bring a friend to a session?
Yes, if they are also LGBTQIA+ and need support. Let us know in advance when possible.

Do you offer virtual or in-person services?
We offer both. Many of our workshops and peer supports are hybrid.

Can you help me with permanent residence after my refugee hearing?
Yes. We can offer basic guidance and refer you to support.

I live far from Vancouver. Can I still access your services?
Yes, as long as you are in BC. We offer online sessions and occasional support outside the Lower Mainland.

Can I ask questions anonymously?
Yes. You can email or message us with questions and don’t have to disclose your name.

What is peer support?
It means support from someone with similar lived experience. Our team includes LGBTQIA+ newcomers and refugees.

Can I get support without a referral?
Yes. You can contact us directly.

Are your services religious?
No. Rainbow Refugee is a secular, non-religious organization.

Can I still come if I’m shy or nervous?
Yes. Many of us felt that way. Our spaces are welcoming, and you can participate at your own pace.

What if I’m not sure how to explain my case?
That’s okay. We’ll help you understand what to expect and how to begin telling your story.

Do you have spaces just for trans people?
We occasionally host trans-specific support groups and strive for trans inclusion in all programming.

Can I join your WhatsApp group?
Yes, if you’re in BC. We have moderated groups for different languages and identities.

What if I need help but don’t know where to start?
Contact us. We’ll listen, ask what you need, and help you explore next steps at your own pace.

Who can partner with Rainbow Refugee?
We welcome collaboration with lawyers, immigration consultants, and organizations that support LGBTQIA+ newcomers and refugee claimants.

What kinds of organizations do you currently partner with?
We work with legal clinics, LGBTQIA+ affirming immigration consultants, settlement agencies, community health providers, and volunteer groups.

Can we partner if our organization is based outside of BC?
Yes. While most of our programs are BC-based, we collaborate nationally through the From Borders to Belonging Coalition and with similar values-aligned groups.

Do you partner with organizations outside Canada?
No. Our current partnerships are within Canada. International partnerships are not available at this time.

How can we become a partner organization?
Reach out via our contact form to introduce your work and describe potential areas for collaboration.

What are the benefits of partnering with Rainbow Refugee?
Partners can access cross-referrals, shared resources, collaborative campaigns, and opportunities to participate in national advocacy.

Does Rainbow Refugee refer members to external organizations?
Yes, we regularly refer LGBTQIA+ claimants to affirming legal, health, and housing supports, particularly in BC.

Can you present or co-facilitate a session at our organization?
Possibly. We prioritize BC-based engagements but occasionally offer virtual presentations for partner groups across Canada.

Do you partner with post-secondary institutions?
Yes. We work with universities and colleges to support LGBTQIA+ refugee students and provide education about forced displacement.

Can we co-host an event with Rainbow Refugee?
Yes. We welcome co-hosted initiatives that align with our mission and centers LGBTQIA+ refugee voices.

Do you support coalition-building efforts?
Yes. Rainbow Refugee is a co-chair of the From Borders to Belonging Coalition and contributes to sector-wide advocacy.

Can legal clinics become formal partners?
Yes. Legal clinics offering LGBTQIA+ affirming services can partner with us to better support refugee claimants.

Are there partnership opportunities for health clinics?
Yes. We collaborate with inclusive clinics to support members’ access to physical and mental healthcare.

Do you partner with grassroots groups or mutual aid networks?
Yes. We value grassroots work and community-based responses to displacement.

How do you support LGBTQIA+ refugees in rural or remote areas?
Through online resources and collaboration with local organizations that can provide on-the-ground support.

Can we share your resources with our clients or community members?
Yes. Please credit Rainbow Refugee and ensure content is not altered or used outside of a supportive context.

Can we link to your website or materials?
Yes, with proper credit and alignment with our values. We appreciate being informed when resources are shared.

Do you have an MOU process for partnerships?
For formal collaborations, we may establish an MOU or partnership agreement depending on the scope.

Can we invite Rainbow Refugee to a panel or advocacy event?
Yes. We consider invitations to events that highlight LGBTQIA+ refugee experiences and advocacy.

Do you offer training for partner organizations?
Yes. We provide training about LGBTQIA+ refugee issues, inclusive practice, and trauma-informed engagement.

Can we request a workshop or info session for staff or volunteers?
Yes. Sessions can be customized based on your team’s needs and our availability.

Do you work with national umbrella organizations?
Yes. We participate in national networks like the Canadian Council for Refugees.

Can we apply jointly for funding?
Possibly. We are open to joint applications if goals and timelines are aligned.

How can we stay informed about your work?
Follow us on Instagram and check our website. We don’t send newsletters often, but key updates are posted online.

What’s the first step to explore a partnership?
Contact us with a description of your organization and how you envision working together.

Why should I fundraise for Rainbow Refugee?
Rainbow Refugee supports some of the most marginalized people globally — LGBTQIA+ individuals who are trans, racialized, and often living with intersecting barriers such as poverty or HIV status. Many have faced violence and rejection in their home countries and have had little opportunity to thrive. Your fundraising helps us provide pathways to safety and belonging.

Should I fundraise for a Circle of Hope or give to the general fund?
While both are important, we encourage most fundraisers to support our general fund. General donations provide the most flexibility to respond to urgent needs and support emerging priorities across all our programs.

Can my donation be matched?
We occasionally have matching campaigns thanks to generous sponsors or donors. Follow us on Instagram or check our website for updates on active matching opportunities.

What kinds of fundraising does Rainbow Refugee do?
We raise funds through community donations, events, sponsorships, and the Circle of Hope program.

Can I host a fundraiser for Rainbow Refugee?
Yes! We welcome community-led fundraisers. Please contact us to align your event with our values and messaging.

What is the Circle of Hope?
The Circle of Hope is a program where community groups sponsor LGBTQIA+ refugees for resettlement to Canada.

How can I donate to a specific Circle of Hope?
Donations can be made directly through CanadaHelps by selecting the Circle you wish to support.

Where is funding most needed right now?
General donations are the most flexible and help us respond to urgent and emerging needs.

Can I make a recurring monthly donation?
Yes. CanadaHelps allows you to set up recurring donations to support our ongoing work.

Is my donation tax-deductible?
Yes. Rainbow Refugee is a registered charity and issues tax receipts for eligible donations.

Can I donate in honour of someone?
Yes. You can make a donation in someone’s name through our CanadaHelps page.

Do you accept in-kind donations?
Occasionally. We prioritize financial donations but may accept items depending on current needs.

Can I send a cheque instead of donating online?
Yes. Please contact us for our mailing address and instructions for cheque donations.

Do you provide financial reports?
Yes. Annual financial reports are available at the footer of our website.

Can I fundraise as part of a group?
Absolutely. Circles of Hope and community groups across Vancouver fundraise together to support LGBTQIA+ refugees.

Do you use social media for fundraising?
Yes. Follow us on Instagram for updates on campaigns and community needs.

Do you send newsletters with fundraising goals?
Not frequently. Instagram and our website are currently the best sources for updates.

Can I support Rainbow Refugee by sharing your fundraising campaign?
Yes, and we’re grateful when you do. Sharing with your network helps increase visibility and impact.

Can I host a virtual fundraiser?
Yes. Virtual events like benefit concerts, art shows, or speaker panels are welcome.

What if I want to donate stocks or securities?
We recommend contacting us first, as we don’t currently process these directly.

Are donations anonymous?
You can choose to donate anonymously through CanadaHelps.

How do I contact someone about starting a fundraiser?
Use our contact form and mention your idea. Our team will follow up with guidelines and support.

Can I create a fundraising campaign on CanadaHelps?
Yes. You can set up a peer-to-peer or team campaign via our CanadaHelps page.

Can I use Rainbow Refugee’s logo for my fundraiser?
Yes, but please contact us first. We ask that all materials align with our values of anti-oppression and solidarity with forcibly displaced people.

Can Rainbow Refugee promote my fundraiser?
Maybe. We prioritize promoting events that reflect our values and are organized in collaboration with us.

Can someone from Rainbow Refugee speak at my event?
Maybe. It depends on our team’s capacity, the location, and whether the event is in person or online. Please fill out the 'Book a Speaker' form under the Take Action section of our website.

Can a refugee speak at my event?
Usually not. We do not typically recommend asking refugee claimants to speak due to safety and vulnerability. If someone chooses to participate, they must be paid for their lived experience. Compensating refugee speakers not only honours their time but also helps challenge systemic inequities by valuing the voices of those with lived experience.

What values should my event reflect?
All fundraising must be in solidarity with LGBTQIA+ people fleeing persecution. We do not endorse events that conflict with our anti-oppression and anti-racist commitments, including those aligned with past or ongoing systems of colonial violence.

What is a Circle of Hope?
A Circle of Hope is a group of volunteers who commit to sponsoring and supporting an LGBTQIA+ refugee for their first year in Canada through the Rainbow Refugee Assistance Partnership (RRAP).

How do I form a Circle of Hope?
Start by gathering a small group (5–10 people) who are committed to providing emotional, financial, and practical support. Rainbow Refugee offers guidance and resources to help you get started.

Who can we sponsor?
Circle of Hope sponsors LGBTQIA+ individuals who are eligible for the Rainbow Refugee Assistance Partnership and who are currently outside their country of origin.

What kind of support do sponsors provide?
Support includes help with housing, finances, healthcare, community integration, and emotional well-being during the refugee’s first 12 months in Canada.

How much money does a Circle need to raise?
Generally, around $18,000–$22,000 is needed to support a single adult for one year. Rainbow Refugee helps estimate the amount based on your case. All Circle members are expected to participate in fundraising efforts. Fundraisers must align with Rainbow Refugee’s anti-oppressive values and our mission of solidarity with forcibly displaced LGBTQIA+ people.

Can Rainbow Refugee end a Circle of Hope relationship?
Yes. If a Circle’s conduct does not align with our values or if there are serious concerns about capacity or ethics, Rainbow Refugee reserves the right to end the relationship at any time.

Can I join a Circle if I don’t have a group?
Sometimes. Rainbow Refugee may be able to connect you with an existing Circle or group forming in your area.

Do Circles get training?
Yes. Rainbow Refugee offers training on ethical sponsorship, LGBTQIA+ awareness, and trauma-informed support.

What’s the difference between RRAP and other sponsorship programs?
RRAP is a government-supported program specifically for LGBTQIA+ refugees. It’s a unique partnership between Rainbow Refugee and Immigration, Refugees and Citizenship Canada (IRCC).

Can I sponsor someone I know personally?
Yes, if they qualify under RRAP guidelines and are not already resettled or supported by another program. All cases must go through an ethical screening process.

What if our Circle cannot meet the financial goal?
We encourage additional fundraising or reaching out to community supporters. Rainbow Refugee may help with advice or promotion but cannot provide direct funding.

Do we get to choose who we sponsor?
Sponsors may express preferences, but Rainbow Refugee prioritizes equity and vulnerability in matching sponsors with refugee applicants.

How long does the process take?
Sponsorship can take 12–24 months or longer from application to arrival, depending on government processing and country conditions.

Do sponsored refugees get any government support?
Through RRAP, the government provides some financial support, but Circles are responsible for the rest.

What happens after the first year?
The sponsored person continues to live independently. Circles may choose to stay in touch, but their formal responsibility ends after 12 months.

Can a Circle support more than one person?
Yes, but only with careful planning, adequate resources, and approval through the program.

Can we apply if we live outside British Columbia?
No. Circles of Hope must be based in BC and registered through Rainbow Refugee.

Do we need to speak the refugee’s language?
It helps, but it’s not required. Rainbow Refugee can suggest interpretation supports if needed.

Can we partner with a community group or faith-based organization?
Yes. Many Circles are supported by community groups, workplaces, or congregations.

Is the process confidential?
Yes. Respect for the privacy and safety of the sponsored person is critical.

What support does Rainbow Refugee provide to Circles?
We provide training, application guidance, resources, and case coordination support throughout the sponsorship journey.

What if someone in our Circle has to step back?
Your Circle should have enough members to stay strong if one person steps down. We recommend planning for transitions.

Can Circles connect with each other?
Yes. Rainbow Refugee offers opportunities for Circles to share learning and build community.

Are Circle members background-checked?
Not officially, but we ask Circles to self-screen and maintain a safe, accountable environment.

Can Circles fundraise together?
Yes. Many Circles organize community fundraisers to meet financial goals. These events are a great way to stay busy, connect with new people, and raise awareness. All fundraising efforts must align with our mission and anti-oppressive values.

What if I move or change provinces?
If a key Circle member relocates or steps back, the Circle must assess whether it still meets the sponsorship requirements. In some cases, relocation may impact your Circle’s ability to continue. Sponsorship may no longer be feasible.

How do we get started?
Visit our website’s Circle of Hope section and complete the interest form to begin your journey. Rainbow Refugee will then assess your Circle’s readiness to move forward with sponsorship.

What if things go wrong after we apply?
Rainbow Refugee relies on the Canadian government to process all sponsorship applications. Once submitted, timelines and decisions are outside our control. However, we remain in contact and advocate for LGBTQIA+ refugee cases wherever possible.

Is collaboration important?
Yes. All Circle members are expected to work collaboratively, share responsibility, and communicate openly throughout the sponsorship process.

Who can volunteer or intern with Rainbow Refugee?
Anyone based in British Columbia who shares our values of inclusion, anti-oppression, and solidarity with LGBTQIA+ refugees may apply. We welcome volunteers of all backgrounds.

Do I need to identify as LGBTQIA+ to volunteer?
No. Allies are welcome, but you must understand and respect the lived experiences of LGBTQIA+ refugee communities.

What kind of volunteer roles are available?
Roles include event support, outreach, peer support, admin tasks, translation, and more. Volunteer roles change depending on program needs.

Are volunteer roles in-person or remote?
Most roles are in-person in Vancouver, though some projects (like resource writing or translation) may be done remotely.

Is there an age requirement to volunteer?
Yes. You must be 19 or older to volunteer.

What is the time commitment?
It depends on the role. Some roles are ongoing (e.g., mentorship), while others are short-term (e.g., event support). Most roles ask for 3–6 hours per month.

Do you accept interns or practicum students?
Yes. Internships are part of our volunteer program and receive supervision and support. Placements are limited and must be approved in advance.

How do I apply to volunteer or intern?
Fill out the application form on our website. We review submissions and invite selected candidates for an interview or orientation.

Is training provided?
Yes. All volunteers receive orientation and training relevant to their roles, including privacy, trauma-informed care, and LGBTQIA+ inclusion.

Can I use my volunteer hours for school credit?
In many cases, yes. Check with your program advisor and let us know in advance so we can support you.

Do I need previous experience working with refugees?
No, but relevant experience or language skills are helpful. We care most about your values, respect, and willingness to learn.

Can I volunteer if I have limited English?
Possibly. Some roles, such as interpretation or cultural support, may suit multilingual applicants.

Will I get a reference letter?
Yes. If you complete your volunteer commitment and communicate openly, we’re happy to provide reference letters.

Can volunteers access support or debrief after hard experiences?
Yes. We provide staff guidance and peer spaces for volunteers to reflect and receive support.

Can I volunteer if I have lived experience as a refugee?
Yes. Your lived experience is valuable. We welcome refugee claimants and newcomers as volunteers and peer leaders.

What’s the difference between a volunteer and an intern?
Volunteers usually support community or event-based needs. Interns have formal placements through a school or training program and take on deeper project roles.

Do volunteers help with sponsorship applications?
No. Sponsorship cases are managed by trained staff and designated Circle members. Volunteers may support newcomers once they arrive.

Do you pay volunteers or interns?
No. All volunteer and intern roles are unpaid, though we offer supervision, mentorship, and learning opportunities.

Can I suggest a new volunteer idea or project?
New project ideas are welcome, but due to limited capacity and funding, we prioritize efforts that directly support LGBTQIA+ or HIV+ refugees and align with our mission. Projects must address existing gaps in our work and be approved based on organizational needs. Projects must also reflect the reality that we cannot fund new initiatives.

What is expected of volunteers after training?
All volunteers are expected to participate in at least one event before training, and after training, commit to volunteering for three consecutive months.

Can Rainbow Refugee end my volunteer or intern placement?
Yes. Rainbow Refugee reserves the right to end a volunteer or intern relationship at any time if expectations or values are not met.

Why can’t I see volunteer positions in my Impact app or on the Better Impact website?
If you don’t see available shifts or roles, here are a few possible reasons:

• Your account is not fully activated – Ensure your profile is complete and that all required onboarding steps are finished.

• You haven’t been assigned to a volunteer role – Some positions are only visible to volunteers assigned to specific roles.

• The position is not currently open – Certain roles, especially event-based ones, only appear when new shifts are posted.

• Filters may be limiting your view – Check your search filters (date, location, category) to ensure they are not hiding opportunities.

• Technical issues – Try logging out and back in, refreshing the page, or updating the app.

Why are there so few volunteer positions available?
Due to the nature of our work, we carefully assess each position to ensure volunteers are properly trained and supported. This approach allows us to maintain a safe, ethical, and meaningful experience for both volunteers and the communities we serve. While opportunities may be limited, we encourage you to stay engaged, as new roles open regularly.

How can I start volunteering?
Once your profile is active, you can sign up for special events, which fall under the Volunteer A category and do not require an interview or training. Simply log into the MyImpact app or MyImpactPage to check for available shifts. Please note that special event opportunities may not always be available. We also share updates about special events and other roles in our monthly volunteer newsletter.

How can I apply for Volunteer B or C categories?
Volunteer B and C categories require an application and interview due to their direct engagement with our members. These roles are announced in our monthly newsletter, where you’ll find application details. Interviews take place via Zoom.

Common Volunteer B & C Roles:

• LGBTQIA+ Refugee Sponsor (In-person or Remote)

• Rainbow Fairy (Tuesdays, In-person)

• Greeter Volunteer (Wednesdays, In-person)

• Social Café Co-Facilitator (Wednesdays, In-person)

• Triage Volunteer (In-person or Remote)
  If you don’t see these positions listed in your profile, you may need to apply first or wait for your profile to be activated.

What if I want to start a new project?
We appreciate the passion and commitment of our volunteers. However, our capacity to launch new projects is limited. Volunteer-led initiatives must align with our mission of supporting LGBTQIA+ and/or HIV+ refugees, address current organizational needs, and be possible with existing resources. Group projects are not always necessary unless the date and format are flexible.

Why should I refer people to Rainbow Refugee if your support is limited?
Even though our capacity is limited, Rainbow Refugee offers unique, affirming support rooted in lived experience and community. We provide trauma-informed peer support, advocacy, and system navigation that many LGBTQIA+ refugee claimants find empowering. We host free orientation workshops every Tuesday from 1:00–3:00 PM at 620 Davie St (Room 1033, Vancouver Public Library) for those navigating the refugee process, and offer peer-led drop-in support on Wednesdays from 1:00–3:00 PM at the Rainbow Refugee office through our Open House.

Our services don’t replace settlement support — they complement it. Community is powerful, and hearing from people with lived experience of forced displacement can help others feel seen, supported, and inspired to continue their journey.

We encourage community partners to stay involved — even if our direct support is limited, we may still be able to provide guidance or referrals. We value collaboration and are committed to working together to support LGBTQIA+ refugee claimants in BC.

What kind of organizations do you partner with?
We primarily partner with settlement organizations, legal clinics, and community-based groups that are LGBTQIA+ affirming and aligned with our mission.

Can we refer LGBTQI+ refugee claimants to you?
Yes, if they are living in British Columbia and identify as LGBTQIA+ and/or HIV+. However, our support is limited, and we often refer people back to LGBTQIA+ affirming settlement agencies for ongoing services.

What kind of support does Rainbow Refugee offer to referred claimants?
We offer peer support, orientation, and access to limited resources. We do not provide emergency housing or case management.

Do you have a list of LGBTQIA+ friendly services in BC?
Yes. We maintain and share a list of affirming healthcare providers, legal clinics, housing supports, and mental health services.

Can we refer someone to Rainbow Refugee for emergency housing?
No. We do not provide housing. We suggest contacting LGBTQIA+ friendly housing programs or general settlement agencies in BC.

Do you provide food or food bank referrals?
Yes. We can refer LGBTQIA+ refugee claimants in BC to local food banks and community kitchens, often in partnership with settlement agencies.

Do you provide settlement support?
No. We are not a settlement agency. Rainbow Refugee is a resource navigation organization and refers individuals to qualified LGBTQIA+ affirming settlement services.

Can we talk to your members about our services?
Maybe. It depends on the type of support you're offering, the event format, timing, and staff capacity. We encourage you to reach out and connect with us in advance. We are open to ongoing collaboration and may be able to help amplify your services if they align with our values and priorities.

What is the best way to collaborate with Rainbow Refugee?
By becoming a community partner or by joining the From Borders to Belonging Coalition in BC to advocate for LGBTQIA+ refugee rights.

Do you accept partnership requests from small or grassroots organizations?
Yes. We value partnerships with grassroots and local organizations that are embedded in LGBTQIA+ and newcomer communities.

Can my organization co-facilitate workshops with Rainbow Refugee?
Possibly. If your work aligns with our goals and we have capacity, we welcome co-hosted community education sessions.

Do you train front-line workers at settlement agencies?
Yes. We offer occasional training on supporting LGBTQIA+ refugee claimants. You can request a session via our website.

How do we stay updated on Rainbow Refugee’s community partnerships and resources?
You can follow our website and social media channels for updates. We also connect with partner orgs through our Coalition listserv.

Can we join the From Borders to Belonging Coalition in BC?
Yes, if your organization is committed to supporting LGBTQIA+ refugee claimants and shares our values of solidarity and anti-oppression.

What does Rainbow Refugee expect from partner organizations?
Clarity, collaboration, and care for the people we serve. We expect alignment with our mission and active engagement in support efforts.

Do you provide public materials that partners can share?
Yes. We offer brochures, posters, and digital toolkits. You’re welcome to share these with proper attribution.

Can Rainbow Refugee help us develop a support program for LGBTQIA+ refugees?
We can share guidance and tools, but ongoing mentorship is limited by staff capacity.

Do you refer to non-LGBTQIA+ specific services?
Only when necessary and with caution. We prioritize affirming services and seek feedback to ensure safe referrals.

How are referrals handled at Rainbow Refugee?
All referrals are based on need, consent, and the availability of services. We do not make automatic referrals without discussion.

Do you support service providers in rural BC?
Yes. We provide online training and resources tailored to the realities of rural and remote support work.

Can we request a presentation from Rainbow Refugee?
Yes, depending on our capacity and your event's alignment with our mission. Fill out our “Book a Speaker” form online.

Do you have any intake forms we can share with clients?
Yes. We have simple, trauma-informed forms and guides that partners are welcome to share with LGBTQIA+ refugee claimants.

Do you support undocumented LGBTQIA+ people referred by settlement organizations?
Yes, especially if they are in BC and exploring the refugee claim process.

How does Rainbow Refugee coordinate with other orgs?
We engage in ongoing communication and mutual referrals, and collaborate on events and advocacy where possible.

What are your limitations as a support organization?
We are not a shelter, legal clinic, or resettlement agency. Our strength lies in peer support, system navigation, and community building.

Can our org send multiple referrals at once?
Yes, but we encourage contacting us first to ensure we have the capacity to respond.

How do I know if a referral to Rainbow Refugee is appropriate?
Use our website to learn about who we support and refer LGBTQIA+ refugee claimants who live in BC and may benefit from peer support.

Can we distribute your materials at our community center?
Yes. Contact us for the most up-to-date materials and guidelines for public sharing.